Frequently Asked Questions

What size should I order?

Casa Blu is designed to fit firm and close to the body, so it holds up in the surf – our women's surf swimwear runs true to size. Here is our Fit & Care page for more info.

Can I order different sizes for my top and bottom?

Yes. Every style is sold as a separate, so you can mix and match sizes across tops and bottoms to get the fit that's right for you.

What is Casa Blu swimwear made from?

Our swimwear is made using REPREVE®, a recycled polyester fibre made from post-consumer plastic bottles. It's a durable, high-performance fabric that holds its shape and colour, so it's built for the demands of surfing, not just lying on the sand.

How do I care for my swimwear?

Rinse in cold water straight after each wear to remove salt, sand, chlorine and sunscreen residue, then hand wash and air dry in the shade. Avoid the washing machine, tumble dryer and direct heat, as these will break down the fabric and elastane over time.

Do you ship within Australia, and how much does it cost?

Yes, we ship Australia-wide. Shipping is automatically calculated at checkout based on your order, and orders over $200 ship free.

Do you ship internationally?

Yes, Casa Blu ships worldwide. International shipping is calculated at checkout based on destination and weight.

Please note that international orders may be subject to import duties, taxes and customs fees charged by your country's customs authority. These charges are the responsibility of the recipient and are not included in your order total or shipping cost. Casa Blu has no control over these fees and is unable to predict what they may be.

When will my order be dispatched?

All orders are dispatched the next business day of purchase. Dispatch delays may occur during sale periods. Express shipping timeframes apply from the date of dispatch.

How can I track my order?

Once your order has been dispatched, you'll receive a shipping confirmation email with a tracking number so you can follow your parcel to your door.

Can I change or cancel my order once it's placed?

Orders cannot be amended once placed. For address changes or cancellations, please contact orders@casablu.com.au immediately. Changes or cancellations cannot be processed after dispatch, and all orders are dispatched the following business day of purchase.

What's your returns and exchange policy?

Full-price items can be returned for a refund or exchange within 14 days of delivery. To be eligible, swimwear must be unworn, unwashed, with all hygiene liners and tags still attached.

Can I return sale items?

Sale items are final – we're unable to offer a return, exchange or refund on anything purchased at a discounted price, so please check sizing carefully before you buy.

How do I start a return or exchange?

Email us at returns@casablu.com.au with your order number and whether you'd like a refund or exchange, and we'll send through the next steps.

Shipping liability

We are not responsible for orders lost or delayed due to incorrect or incomplete shipping information provided by the customer. Casa Blu is not liable for any import duties, taxes, customs fees or other charges levied by the destination country's customs authority. These costs are entirely the responsibility of the recipient.

When does Casa Blu launch, and can I pre-order now?

Casa Blu launches on 20 October 2026, with pre-orders opening in early October. Follow us on Instagram @casablusurf to be the first to know when pre-orders go live.

Where is Casa Blu designed and made?

Casa Blu is an Australian women's surf swimwear brand, designed on the Sunshine Coast, Queensland, and made to move with you in the water and beyond.

Privacy commitment

Your privacy is important to us, and we are committed to protecting your information. We will not share or disclose your information to third parties or other sites.

Contact us

We're based on the Sunshine Coast, Australia, and our team is available between 9.00am–5.00pm AEST, excluding public holidays.

General enquiries: hello@casablu.com.au
Orders & returns: returns@casablu.com.au